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Post Office Counter Clerk
TGJones
Ashton-under-Lyne
Presencial
GBP 10.000 - 40.000
Tempo parcial
Há 26 dias

Resumo da oferta

A modern retail company in the UK is seeking a Post Office Counter Clerk to deliver exceptional customer service and assist with various transactions. You'll help customers with travel money, bills, and banking, all while being part of a collaborative team. The ideal candidate should have a passion for customer experience and the ability to communicate effectively within a team. Flexible shifts and a welcoming environment are offered.

Serviços

In-store employee discounts
Generous 3rd party discounts
Employee assistance programme
Flexible shifts
Company pension

Qualificações

  • Must be over 18 years and complete a safeguarding check.
  • Flexibility for training location.
  • Passion for customer experience.

Responsabilidades

  • Deliver exceptional customer service.
  • Manage queues to facilitate service access.
  • Maintain high standards of governance.

Conhecimentos

Customer service
Communication
Teamwork
Attention to detail
Descrição da oferta de emprego
Post Office Counter Clerk

Working Hours: 10 hours per week working any 2 out of 7 days including weekends

We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below :

  • 16-18 years : £7.57
  • 18-20 : £10.03
  • 21+ : £12.25

To be employed in this role you must be over the age of 18 and complete a safeguarding check.

3-Day Post Office Counter Training Covers Introduction, Processes, Practical Skills & Systems

Training may take place at a different location – flexibility required!

With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘ Your Hub of the High Street ’.

About the role

As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us. Key responsibilities will include:

  • Delivering an exceptional customer service to all customers
  • Managing queues and ensuring that customers can access the services they need quickly and simply
  • Meeting high standards of governance and attention to detail
  • Being part of a team and supporting colleagues
About you
  • A passion for customers, having an exceptional experience in store
  • Confidence in communicating within the team
  • Motivation to achieve fantastic results and standards
  • Adaptability to meet company requirements and goals
About us

Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.

Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!

At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you – you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!

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* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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