Hospital Clerical Officer: Patient Admin & Reception

Northumbria Healthcare Nhs Foundation Trust; Ashington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare organization in Ashington is seeking a qualified individual for a clerical role in the Cardiac Investigations Department. The successful candidate will manage waiting lists, arrange diagnostic tests, and handle patient interactions. Strong IT skills and excellent organizational abilities are required. This is an excellent opportunity to work with one of the best performing NHS organizations in England.

Qualifications

• Experience in clerical work, preferably in healthcare settings.
• Ability to handle telephone enquiries and manage waiting lists.
• Good knowledge of patient administration systems.

Responsibilities

• Support clinicians in managing waiting lists and arranging diagnostic tests.
• Greet patients in the waiting area as receptionist.
• Filing, retrieval, scanning and storing electronic patient records.

Skills

Excellent organisational skills

Interpersonal skills

Communication skills

Proficient in IT applications

Job description

A leading healthcare organization in Ashington is seeking a qualified individual for a clerical role in the Cardiac Investigations Department. The successful candidate will manage waiting lists, arrange diagnostic tests, and handle patient interactions. Strong IT skills and excellent organizational abilities are required. This is an excellent opportunity to work with one of the best performing NHS organizations in England.