A technology services company in the UK is seeking candidates for a role focused on providing on-site support for network equipment and infrastructure in data centers. Responsibilities include physical tasks such as cabling and troubleshooting network issues under guidance. The ideal candidate will have extensive experience in network operations, a strong understanding of network fundamentals, and hands-on experience with network hardware. This position requires adherence to customer security standards and accurate documentation of activities.
Qualifikationen
24 years of experience in network operations and support or data center environments.
Strong understanding of network fundamentals (TCP/IP, routing, switching).
Aufgaben
Provide on-site support for network equipment, servers, and infrastructure.
Perform physical tasks such as cabling, racking, stacking, and replacing hardware components.
Assist in network troubleshooting under remote guidance.
Kenntnisse
Network fundamentals
Hands-on experience with network hardware
Jobbeschreibung
Key Responsibilities :
Provide on-site support for network equipment, servers, and related infrastructure in data centers and office environments.
Perform physical tasks such as cabling, racking, stacking, and replacing hardware components.
Assist in network troubleshooting , including connectivity issues, hardware failures, and configuration support under remote guidance.
Execute smart hands activities , including power cycling, patching, and device resets as per instructions from NOC or engineering teams.
Maintain accurate documentation of activities, incidents, and changes performed on-site.
Coordinate with remote network operations teams to resolve escalated issues promptly.
Ensure compliance with customer security and operational standards during all activities.
Required Skills & Qualifications :
24 years of experience in network operations and support or data center environments.
Strong understanding of network fundamentals (TCP / IP, routing, switching).
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.