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Your Role

As a Design Manager, it’s your role to lead and deliver a variety of project types and sizes through all phases. You will join our London Architecture team of design thinkers and doers who specialise in helping to tell stories and create experiences in the context of Repositioning projects. As the main point of contact for the client in all work produced, you’ll draw on your extensive knowledge of the design and delivery process while mentoring junior staff to encourage the highest level of design and client satisfaction.

What You Will Do

1. Develop and nurture positive relationships with existing client contacts, optimising all potential opportunities.
2. Maintain an awareness of existing clients’ business objectives, plans, target audience, and market trends, and ensure that appropriate opportunities are identified to generate further demand for Gensler services.
3. Be responsible for the day-to-day delivery of projects, ensuring they are delivered on time and within budget.
4. Lead and facilitate the overall cross-functional project team.
5. Focus on the smooth management of the project process, ensuring clarity of requirements, deliverables, timelines, and visibility against fees throughout the project lifecycle.
6. Prepare, communicate, and monitor project work plans, budgets, and deliverables for both client and internal teams.
7. Prepare and review proposals, contracts, and consultant agreements.
8. Manage multiple aspects of client, team, and project coordination, including full documentation coordination with structural, MEP, lighting, AV, landscape, civil, and other consultants.
9. Take ownership of problems and plan for successful resolution in consultation with the Studio leader.
10. Support and contribute to new business development with current and potential clients.
11. Contribute positively to project reports and staffing meetings with concise and accurate information to improve the studio’s delivery and financial objectives.
12. Review internal project accounting documents and process draft project billing.
13. Work with the Design Director and marketing team to ensure that the project story is documented and that photography/videography is arranged as needed.

Your Qualifications

1. Bachelor’s Degree or higher in Interior Design or Architecture.
2. Demonstrated Design Management experience is essential.
3. Strong leadership, organisational, and communication skills.
4. Knowledge and experience in all phases of architectural projects.
5. Experience managing consultant teams and resolving complex technical and design issues.
6. Proven ability to provide excellent client service and account leadership.
7. Be proactive and adaptable with the ability to work in a fast-paced environment.
8. Strong programming and space planning skills.
9. High level of design competence with knowledge of building codes.
10. Experience in New Build or Repositioning projects is ideal.
11. Proficiency in Revit is desirable.

Life at Gensler

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical and dental insurance, season ticket loans, pension, and twice-annual bonus opportunities.

As part of the firm’s commitment to professional development, Gensler offers reimbursement for certain professional qualifications and associated renewals and exam fees. Additionally, we reimburse tuition for certain eligible programmes or classes. We view our professional development programmes as strategic investments in our future.