Manager Operation-Jobs in United States

The BOH Manager is responsible for overseeing all BOH departments, ensuring the estate runs efficiently and to the highest standards. This includes overseeing facilities and maintenance, transport and logistics, cleaning and hygiene services, and the use of operational technologies.

THIS POSITION IS IN THE UAE.

QUALIFICATIONS / CERTIFICATION / LICENSES

• Diploma or higher education in Facilities Management, Engineering, Hospitality Management, or a related field.
• Facilities Management Certification (e.g., IFMA Certified Facility Manager – CFM, or FMP)
• Health & Safety Certification (e.g., IOSH, NEBOSH)
• HVAC, Electrical, or Mechanical Certifications (a plus)
• Transport Management Certification (optional, but beneficial)
• UAE Driver’s License

EXPERIENCE

Proven experience (minimum 5 years) in facilities or hospitality operations management, preferably in a palace, estate, or ultra-luxury residential setting.

KEY SKILLS / KNOWLEDGE

• Strong knowledge of facilities operations, preventative maintenance planning, operational technology, and vendor management.
• Oversee daily and preventative maintenance schedules; ensure all equipment, systems, and infrastructure are functional and well-maintained. Liaise with external contractors as needed.
• Familiarity with cleaning standards, infection control, and hygiene best practices ensuring compliance with health and safety protocols.
• Understanding of transport logistics, coordination, and driver scheduling.
• Ability to manage and implement BOH-related technologies (e.g., CMMS, CAFM systems, BMS).
• Strong leadership and team management abilities; experience leading diverse teams.
• Must know how to hire, train, and lead BOH staff while promoting responsibility, efficiency, and high service standards.
• Knowledge of budget planning, cost control, and resource allocation.
• Problem-solving mindset with attention to detail and operational awareness.
• Coordinate closely with other department heads to ensure seamless operations throughout the estate.
• Excellent communication and organizational skills.
• Ability to work under pressure, prioritize tasks, and meet deadlines.
• Ability to manage multiple priorities in a fast-paced, high standard environment.
• High level of discretion, professionalism, and confidentiality