Manager Contracts jobs in United Kingdom
Aftersales Customer Service Coordinator (Housing)
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Michael Page
Aftersales Customer Service Coordinator (Housing)
Job summary
A leading housing service provider is seeking a Customer Service Co-ordinator for their Midlands team in Birmingham. The role involves providing exceptional aftersales service, resolving customer enquiries and complaints efficiently. A background in customer service within the housing sector is essential. Strong communication and problem-solving skills, along with proficiency in MS Office and Microsoft Dynamics, are required. Join us to help deliver a culture of excellence and satisfaction in customer experience.
Benefits
Qualifications
- Experience in customer service, particularly in housing.
- Ability to resolve enquiries, defects, and complaints within stipulated timescales.
- Competency in using MS Office.
Responsibilities
- Provide effective aftersales service to customers.
- Communicate clearly with customers and subcontractors.
- Diagnose problems to reduce aftersales costs.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.