A top financial institution in Greater London is seeking a Technology Support Associate to work within the Legal Department. The role involves troubleshooting and providing support for Legal applications and firmwide technologies. The ideal candidate should possess strong IT skills, excellent customer service abilities, and problem-solving skills. Experience with desktop applications and a good understanding of network connectivity will be essential. They offer a dynamic work environment and a commitment to inclusivity.
Qualifikationen
Proficient in standard office software including M365 and other firmwide technologies.
Experience with mainstream desktop applications.
Strong problem-solving skills with the ability to collect data and perform KPI metric analysis.
Aufgaben
Provide technical assistance and support for computer systems and Legal applications.
Act as the first line of support for Legal application requests.
Manage the Help Desk Ticket system and operational tasks.
Kenntnisse
Customer Service skills
Problem-solving skills
IT specific skills
Basic network connectivity
Mobile application support
Tools
ServiceNow
Active Directory
M365
Jobbeschreibung
A top financial institution in Greater London is seeking a Technology Support Associate to work within the Legal Department. The role involves troubleshooting and providing support for Legal applications and firmwide technologies. The ideal candidate should possess strong IT skills, excellent customer service abilities, and problem-solving skills. Experience with desktop applications and a good understanding of network connectivity will be essential. They offer a dynamic work environment and a commitment to inclusivity.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.