Customer Team Leader: Lead & Develop Store Team (Part-Time)
Co-op
Houghton-le-Spring
Vor Ort
GBP 80.000 - 100.000
Teilzeit
Vor 4 Tagen
Sei unter den ersten Bewerbenden
Zusammenfassung
A leading retail cooperative in Houghton-le-Spring seeks a Customer Team Leader to enhance customer service and lead store operations. You will manage a friendly team while ensuring the store runs smoothly. This role offers part-time hours, including overtime, and various benefits such as training, discounts, and a pension scheme. If you have strong people skills and a commitment to customer care, you might be a great fit.
Leistungen
36 days holiday
10% employer contributions to pension
30% discount on Co-op products
Virtual healthcare services
Employee assistance service
Qualifikationen
You must be aged 18 or over to be a Customer Team Leader.
Genuine care for customers and members is essential.
Strong desire to grow and develop leadership skills.
Aufgaben
Provide friendly and helpful service to customers.
Coach and train team members to improve capabilities.
Ensure the store remains safe and fully operational.
Handle stock accuracy and manage diligence checks.
Support the Store Manager in HR processes when needed.
Build community relationships and support local plans.
Kenntnisse
Great people skills
Organisational skills
Problem-solving skills
Flexibility to work various shifts
Jobbeschreibung
A leading retail cooperative in Houghton-le-Spring seeks a Customer Team Leader to enhance customer service and lead store operations. You will manage a friendly team while ensuring the store runs smoothly. This role offers part-time hours, including overtime, and various benefits such as training, discounts, and a pension scheme. If you have strong people skills and a commitment to customer care, you might be a great fit.
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