Customer Experience Specialist - Part Time, Flexible Shifts

Co-op Group; Donaghadee; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail organization located in Donaghadee is looking for a Customer Team Member to deliver exceptional service and support to customers. The role involves various tasks including maintaining store safety, introducing new products, and fostering community involvement. The ideal candidate should possess great people skills and a positive attitude towards change. This part-time position offers paid training, flexible shifts, and a range of employee benefits including discounts and healthcare services.

Benefits

30% discount on Co-op products

Pension scheme with employer contributions

Access to a money-management app

31 days holiday (pro-rata)

Virtual healthcare services

Employee assistance service

Full paid training and support

Cycle-to-work scheme

Qualifications

• A genuine care for the needs of customers and members.
• Ability to build positive relationships with customers and colleagues.
• Flexible to work a range of different shifts.

Responsibilities

• Deliver friendly and thoughtful service to customers.
• Support store colleagues to solve problems.
• Ensure the store is stocked and compliant.

Skills

Great people skills

Positive problem-solving

Flexibility to work changing shifts

Job description

A leading retail organization located in Donaghadee is looking for a Customer Team Member to deliver exceptional service and support to customers. The role involves various tasks including maintaining store safety, introducing new products, and fostering community involvement. The ideal candidate should possess great people skills and a positive attitude towards change. This part-time position offers paid training, flexible shifts, and a range of employee benefits including discounts and healthcare services.