Store Team Leader — Coaching & Customer Experience

Co-op Careers; Derrington; On-site; GBP 80,000 - 100,000; Part time

Job summary

A community-focused retailer is hiring a part-time Customer Team Leader in Derrington, offering £13.99 per hour plus benefits. Responsibilities include providing exceptional customer service, coaching team members, and ensuring store operations run smoothly. Ideal candidates will possess excellent people skills, flexibility for various shifts, and a commitment to their personal development. The position offers extensive paid training, a supportive work environment, and various perks including discounts and a pension plan.

Benefits

36 days holiday

10% Co-op pension contribution

30% discount on Co-op products

Virtual healthcare services

Full paid training

Qualifications

• Must be 18 or over to authorize age-related sales.
• Genuine care for customer needs is essential.
• Desire to learn and develop leadership skills.

Responsibilities

• Provide friendly and helpful service every day.
• Develop team's capabilities through coaching.
• Ensure store remains safe and operational.
• Manage stock accuracy and improve shopping experience.
• Support store manager in various HR processes.
• Build relationships in the local community.

Skills

Friendly service

Great people skills

Organizational skills

Problem-solving skills

Flexibility for different shifts

Job description

A community-focused retailer is hiring a part-time Customer Team Leader in Derrington, offering £13.99 per hour plus benefits. Responsibilities include providing exceptional customer service, coaching team members, and ensuring store operations run smoothly. Ideal candidates will possess excellent people skills, flexibility for various shifts, and a commitment to their personal development. The position offers extensive paid training, a supportive work environment, and various perks including discounts and a pension plan.