Part-Time Customer Team Leader — Growth & Training

Co-op Careers; Hatfield Heath; On-site; GBP 20,000 - 30,000; Part time

Job summary

A leading retailer is seeking a Customer Team Leader in Northampton to provide exceptional customer service and support team leadership. Responsibilities include coaching team members, ensuring store compliance, and community engagement. This part-time position offers 36 days of holiday, a pension with employer contributions, and various discounts. Full training is provided, and you can apply without a CV. Flexible working hours available to cater to different schedules.

Benefits

36 days holiday

30% discount on store products

10% discount on other brands

Pension scheme with employer contributions

Virtual healthcare services

Qualifications

• Strong people skills with the ability to build positive relationships.
• Flexibility to work a range of different shifts.
• Genuine care for customer and member needs.

Responsibilities

• Provide friendly and thoughtful service every day.
• Develop team capabilities through coaching and training.
• Ensure the store remains safe, legal, and operational.
• Manage stock accuracy for a great shopping experience.
• Support the store manager in HR processes and operations.
• Implement new products and encourage team feedback.
• Build community relationships and assist in local plans.

Skills

Customer service

Team leadership

Organizational skills

Problem-solving

Job description

A leading retailer is seeking a Customer Team Leader in Northampton to provide exceptional customer service and support team leadership. Responsibilities include coaching team members, ensuring store compliance, and community engagement. This part-time position offers 36 days of holiday, a pension with employer contributions, and various discounts. Full training is provided, and you can apply without a CV. Flexible working hours available to cater to different schedules.