Evening Retail Customer Service Associate

East of England Co-op; Norwich; On-site; GBP 20,000 - 25,000; Part time

Job summary

A regional cooperative in Norwich is looking for a Customer Service Assistant to deliver exceptional customer service and support store operations. You will be part of a motivated team focused on attracting customers and engaging with the community. Ideal candidates are friendly, reliable, and possess good communication skills. The role requires flexibility in shift patterns and offers various employee benefits, including discounts and training opportunities.

Benefits

Competitive rates of pay

20% discount in food stores

22 days holiday plus bank holiday

5% employer pension contribution

Death in service benefit

Enhanced family leave and pay

Award-winning training programmes

Financial wellbeing support

Cycle To Work scheme

Free remote GP service

Responsibilities

• Support store delivery of high standards of customer service.
• Engage with the local community and attract customers.

Skills

Friendly and approachable

Reliable team player

Effective communication skills

Positive attitude

Engaged and self-motivated

Basic level of numeracy, literacy, and IT skills

Job description

A regional cooperative in Norwich is looking for a Customer Service Assistant to deliver exceptional customer service and support store operations. You will be part of a motivated team focused on attracting customers and engaging with the community. Ideal candidates are friendly, reliable, and possess good communication skills. The role requires flexibility in shift patterns and offers various employee benefits, including discounts and training opportunities.