Customer Team Leader – Flexible Shifts, 36 Days Holiday

Co-op Careers; Mossley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retailer in the United Kingdom is looking for a Customer Team Leader to support its store operations. The successful candidate will provide exceptional customer service, lead a team, and ensure store compliance. Full training is provided, and there are numerous benefits including a generous holiday package and discounts. Ideal for individuals who enjoy leadership roles and are dedicated to community engagement. Various shifts will be expected, reflecting flexibility and adaptability in a fast-paced retail environment.

Benefits

36 days holiday

10% employer pension contribution

30% discount on products

Virtual healthcare services

Qualifications

• Genuine care for customers and members' needs.
• Ability to balance leadership and support roles.
• Strong relationships with customers and colleagues.
• Willingness to learn and develop leadership skills.
• Flexibility to work various shifts.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Develop team through coaching and training.
• Ensure store safety and legality.
• Manage stock accuracy and shopping experience.
• Support store manager in HR processes.
• Lead new product introductions in store.
• Engage with local community projects.

Skills

People skills

Organisational skills

Problem-solving

Flexibility

Job description

A leading retailer in the United Kingdom is looking for a Customer Team Leader to support its store operations. The successful candidate will provide exceptional customer service, lead a team, and ensure store compliance. Full training is provided, and there are numerous benefits including a generous holiday package and discounts. Ideal for individuals who enjoy leadership roles and are dedicated to community engagement. Various shifts will be expected, reflecting flexibility and adaptability in a fast-paced retail environment.