Funeral Service Crew - 3 months fixed term contract

Co-op Group; Stanley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community-focused organization in Stanley seeks a Funeral Service Crew member on a fixed-term contract. This part-time role involves transporting the deceased with care and respect, requiring a full manual UK driver’s license. Responsibilities include maintaining a clean environment, handling coffins, and documenting services with attention to detail. Candidates should possess good IT skills and the ability to handle emotional situations compassionately. Competitive pay, benefits, and a supportive team environment are offered.

Benefits

30% off Co-op branded products

23 days holidays (pro rata)

Pension with up to 10% employer contributions

Access to Employee Assistance Programme

Access to virtual GP and free eye tests

Career development opportunities

Access to Wagestream for early pay access

Qualifications

• Ability to perform physical aspects of the role, such as manual lifting.
• Confidence using a range of technology devices and applications.

Responsibilities

• Collect the deceased from various locations in a professional manner.
• Bear coffins and drive funeral vehicles.
• Maintain cleanliness of vehicles and equipment.
• Prepare coffins and engrave name plates.

Skills

Manual lifting

Good IT skills

Empathetic approach

Attention to detail

Education

Full UK manual driving licence

Job description

Funeral Service Crew - 3 months fixed term contract

£12.79 per hour plus benefits

Part time 18.75 hours per week, Monday to Friday 3.75 hours a day – as part of this role, you’ll also be part of the on‑call rota.

Stanley DH9 0NX

You’ll need a full manual UK driver’s licence for this job.

Typical duties include, but are not limited to, preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying.

What you’ll do

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.

This role would suit people who have

• A full UK manual driving licence.
• The ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• Good IT skills, with confidence to use a range of technology devices (e.g. computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to.

Why Co-op?

At Co‑op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We want this to be a place where you can thrive, so you’ll also receive:

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, as well as discounts on other Co‑op products and services.
• 23 days holidays (pro rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• A friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.

Building an inclusive work environment

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at Your Co‑op Application Journey and our inclusion commitments at Diversity and inclusion at Co‑op.

Application Process

As part of your application you’ll need to complete an online assessment. It will take you about 20 minutes to complete this test.

If you’re successful, we’ll perform background checks as part of our pre‑employment screening process. These will include a DBS, adverse media checks and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre‑employment screening checks.

We reserve the right to remove a vacancy before the scheduled closing date.