Human Resources Coordinator jobs in United States

Mercer Marsh Benefits (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.

We are on the look-out for enthusiastic and dedicated individuals to join our Employee Benefits team as a Senior Employee Benefits Consultant. This part of our successful business is responsible for advising SME clients on all aspects of the insured benefits relating to, Private Medical Insurance, Group Risk (Life, Income Protection, Critical Illness) as well as their overall employee benefits and wellbeing package, including, but not limited to, cycle to work schemes, electric vehicles and occupational health.

This is a fantastic opportunity for someone with a strong client service and sales background looking to continue their career with a world leading professional services company.

Based in our Edinburgh or Glasgow offices this is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

• Manage a portfolio of clients, develop and maintain strong relationships, acting as their trusted advisor and providing expert guidance on employee benefits solutions based on their specific needs.
• Oversee the renewal and review process, conducting comprehensive reviews of existing benefits packages to identify areas for enhancement.
• Collaborate and build relationships with insurance partners to negotiate favourable terms and conditions for clients.
• Proactively identify and pursue new business opportunities within your own portfolio. Work closely with other areas of the business to source leads and generate new business.
• Stay up-to-date with industry trends, market developments, and regulatory changes related to employee benefits.
• Develop a deep understanding of the wide range of products offered, including group risk, healthcare, and various wellbeing and client support options.

What you need to have:

• Previous client service and sales experience within a professional office setting, with a track record of meeting and exceeding key performance indicators
• Excellent interpersonal and communication skills to build and maintain strong relationships with clients, experience in managing client expectations, resolving issues, and ensuring high levels of client satisfaction.
• Excellent working knowledge of Microsoft Office suite, including Microsoft Dynamics
• Proven ability to work independently, and as a team player, establishing good rapport with both clients and colleagues.
• Excellent time management and planning/organisational skills, ability to work independently on your own portfolio of clients

What makes you stand out?

• Previous Employee Benefits experience
• Group Risk and/or Healthcare product knowledge

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.