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As part of the HR Shared Services Team, the HR Services Coordinator will deliver first-line support and manage day-to-day activities for the HR Team. The individual will respond to employee inquiries and leadership requests.

1. Provide administrative support to the US HR department.
2. Maintain accurate and current electronic personnel files and documentation in compliance with legal requirements, company policies, and country-specific legislation.
3. Partner with HR Business Partners and Centres of Expertise to support the HR Target Operating Model.
4. Assist with onboarding processes, including preparing contracts/offer letters, new joiner documentation, background screening, and country-specific procedures.
5. Coordinate and deliver new hire orientation and onboarding activities.
6. Assist with assigning and following up on mandatory training via Enstar’s Learning Management System.
7. Provide first-line support and escalate issues related to HR systems.
8. Process changes to employee records within Enstar’s HRIS, including onboarding, job changes, and departures.
9. Prepare employee change and termination paperwork, notifications, and change forms.
10. Address frequently asked questions from employees regarding HR processes.
11. Support HR department inquiries and requests.
12. Stay updated on global HR practices.
13. Assist with HR projects, including data audits, policy development, and program implementation.
14. Perform other duties as required.

• Self-directed approach with initiative, analytical and problem-solving skills.
• Customer focus, collaboration, and teamwork skills, with the ability to listen, prioritize, and deliver accurate results swiftly.
• Practical judgment, sensitivity, creativity to adapt to changing needs.
• Ability to operate in a fast-paced environment and handle multiple projects.
• Ability to work independently and as part of a team.
• Strong Microsoft Office skills (Outlook, Word, PowerPoint, Excel).
• Experience with HR & Payroll platforms.
• Initial experience within an HR department.
• Experience providing system support and involvement in system development or enhancement.
• Ability to generate management information for the business.
• Excellent organizational skills with attention to detail and follow-up.
• Experience working in dynamic environments and applying good work habits.
• Effective collaboration and remote working skills.
• Excellent verbal and written communication skills.

• Pension with automatic enrollment and 10% employer contribution.
• Dental, Medical, and Travel Insurance options.
• Annual health assessments, eye examinations, and wellness reimbursements.
• Options for bicycle loans, electric vehicle leasing, and critical illness coverage.
• Income protection and Employee Assistance Programs.

Enstar Group Limited (“Enstar” or “EGL”) is a leading global insurance group specializing in managing legacy insurance portfolios, providing solutions that release capital and manage claims volatility. With around 800 employees worldwide, our headquarters are in Bermuda, with significant operations in the US, UK, Europe, and Australia.