Health jobs in United Kingdom

We are proud to provide 'Outstanding' care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

The Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

Job overview

Are you:

• Organised?
• Positive?
• Empathetic?
• Reliable?
• Solution focussed?
• IT literate
• Motivated to support the NHS?

Do you have:

• Customer service experience?
• A good work ethic?
• A "can do" attitude?
• Initiative?
• A passion to improve patient experience?
• A sense of accountability?

As a Clinical Administrator in the Neurology department you will play a vital role in supporting clinicians to achieve exemplary patient care. If you enjoy variety in a fast-paced environment, wish to be part of a team striving to make a difference and have the ability to work under pressure at times and you can answer "yes" to the above then we want to hear from you. Due to the nature of the speciality this is a particularly fast paced role.

The successful candidate will need to deal with patients, clinicians & other staff members, ensuring high levels of customer service and attention to detail. You will have regular interaction with the secretarial management team & the departmental service manager. It is essential that you are able to demonstrate good interpersonal, verbal & written skills & have a "can do" attitude.

Main duties of the job

You will have a good level of IT literacy as you will be using multiple software packages. You will be empathetic, efficient, hardworking & resilient.

This role will keep you both challenged & busy as you work closely with colleagues to support the clinical teams.

In return we offer our employees:

• Training & development including paid apprenticeships leading to valuable qualifications
• Career progression opportunities
• 27 days paid annual leave plus bank holidays rising to 33 days with continued service
• Contributory pension scheme
• Flexible working patterns

The Trust is an equal opportunities employer & believes in treating everyone with dignity & respect. We encourage applications from all sectors of the community. We are committed to the health & wellbeing of our staff & we have a number of initiatives which promotes our supportive & inclusive approach to staff health & wellbeing, career development & benefits.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Qualifications

Essential criteria

• Evidence of good general education to GCSE Grade C or above, including maths and English
• IT training on office software packages
• NVQ3 Business & Administration or equivalent

Desirable criteria

• NVQ 4 in administration or equivalent

Experience

Essential criteria

• Good level of recent administration experience in a busy office environment
• Customer service experience

Desirable criteria

• NHS experience

Skills

Essential criteria

• Excellent typing, word processing and audio typing skills. IT skills for data entry

Desirable criteria

• Ability to handle difficult situations

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

Employer certification / accreditation badges

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Documents to download

• Band 3 Clinical Admin (PDF, 352.6KB)
• Job Hazard Form (PDF, 880.3KB)
• Guidance for Applicants - AFC (PDF, 152.4KB)