Mortgage and Protection Adviser

Barratt Redrow; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading housebuilder in Greater London is seeking a Sales Adviser to assist customers in finding their dream home. The successful candidate will demonstrate strong sales and customer service skills, follow up on leads effectively, and achieve sales targets. Responsibilities include maintaining local knowledge and understanding the company's products and market conditions. This role offers a competitive salary and requires flexibility to work weekends and holidays.

Benefits

Competitive Salary

Private Medical Cover

Bonus Scheme

26 days’ holiday

Flexible Benefits

First‑class pension schemes

Cycle to Work scheme

Qualifications

• Experience delivering sales in a service environment.
• Ability to maintain company reputation and understand customer needs.
• Flexible working pattern required, including weekends.

Responsibilities

• Demonstrate comprehensive local knowledge about homes.
• Follow up on leads to convert enquiries into site visits.
• Achieve sales targets and close sales using sales methodologies.

Skills

Sales experience

Customer service

Communication skills

IT literacy

Pressure resilience

Persuasive negotiation skills

Job description

Sales Adviser

Our Sales Advisers help customers find their dream home and provide excellent customer service throughout the sales process.

What you’ll be doing?

• Demonstrate comprehensive local knowledge including amenities, schools, transport links and competitors.
• Have a thorough understanding of our product and pricing.
• Effective lead follow‑up skills to convert enquiries to site visits.
• Utilise our sales methodology, schemes and incentives effectively to close a sale.
• Achieve sales targets in line with business requirements.

What you’ll need

• Experience delivering sales in a service environment such as housebuilding, retail, hospitality, banking, estate agency.
• Commercially astute with a good understanding of the market and competitors.
• Understands and acts upon customer needs to maintain company reputation.
• Thrives on challenge, is resilient and driven to achieve personal and organisational targets.
• Capable of remaining calm and controlled under pressure.
• Stays up to date with new thinking, legislation, economic conditions and technology.
• Communicates and negotiates persuasively and can influence others assertively, building rapport with customers.
• Embraces change and explores new ways of working to help the continuous growth of the sales operation.
• Encourages and supports people in the team, sharing knowledge and best practice.
• Builds relationships across functions, internally and externally.
• Self‑starter who works effectively without direct management.
• Excellent communication skills.
• IT literate.
• Flexible with working pattern – must be able to work weekends and bank holidays.

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Our Company and Benefits

We are nationally recognised as a 5‑star housebuilder since 2010 for supplying high‑quality homes for all generations. We combine the brightest minds, the latest technology, and a genuine commitment to putting customers first.

We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues.

• Competitive Salary
• Competitive Bonus Scheme
• Private Medical Cover – Single Cover
• 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)
• Choice of Flexible Benefits
• Enhanced Family Friendly Policies
• First‑class pension schemes with the option of up to 10% employer contributions
• Fully funded annual health assessment
• Employee loans and savings accounts, house purchase discounts
• Cycle to Work scheme, reduced hotel rate, discounts at major retailers
• Share‑buying scheme, paid volunteer and study leave, enhanced family‑friendly policies

Private medical cover: Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more – including physio and talking therapies. You can even add family members.