Senior Account Manager

Vodafone Group; Newbury; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading telecommunications company based in Newbury is seeking a professional to manage customer relations within the VCPS carrier sales team. This role involves meeting sales targets through effective sales of Connectivity solutions across multiple regions, including Europe, Africa, and the US. The ideal candidate will have a strong background in international wholesale, demonstrate a proven track record, and be capable of building long-term customer relationships. Opportunities for personal and professional development are available, along with competitive benefits.

Benefits

Commission: 66.7%

Annual leave: 28 days plus bank holidays

Charity days: 5 days per year

Maternity leave: 52 weeks with full pay for 13 weeks

Private pension with matching contributions

Access to private medical and dental care

Discounts on various services and products

Qualifications

• Strong background in managing sales within the telecommunications sector.
• Demonstrated success in driving profitable margin growth.
• Ability to build and maintain long-term customer relationships.

Responsibilities

• Manage customers within the VCPS carrier sales team to meet sales targets.
• Drive Carrier solutions focusing on growth and margin generation.
• Develop detailed account plans for new relationships.

Skills

Regional domain knowledge and carrier relations

Proven track record of high performance

Experienced in international wholesale

Collaborative approach

Sales planning for growth

Job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The purpose of the role is to manage customers within the VCPS carrier sales team, responsible for sales targets through the sale of the Connectivity solutions (IP/MPLS/Ethernet/Subsea/co‑lo/caching etc.). This will include managed services to both current customers and new customers. The role will involve the management and follow up of quotes and orders for this segment of customers.

You will be responsible for driving profitable margin growth and streamlining business management within the customer set based in Europe, Africa and the US.

With a global remit, you will drive Carrier solutions to this customer segment, focusing on delivering incremental margin, identifying major new sales opportunities, and protection/renewal of existing business. You will be curious about the ever‑changing market in which we operate, continuously:

• Driving new business growth, matching customer demand with the Carrier product roadmap
• Working collaboratively with all stakeholders, including Local Markets, to deliver elements of the Portfolio plan
• Working to meet and exceed sales targets and objectives
• Development of long‑term relationships with customers as well as the development of detailed account plans for new relationships.
• Accurate pipeline management, revenue, and margin generation
• Account and territory management and flawless execution of the sales strategy.

Who you are

Core competencies, knowledge and experience:

• Regional domain knowledge and carrier relations
• Proven track record of high performance
• Experienced in international wholesale
• Entrepreneurial experience, collaborative approach, part of a highly successful sales team and sales environment
• Deliver on growth‑based sales plans

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Commission: 66,7%
• Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
• Charity days: 5 days/year
• Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
• Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
• Access to: private medical, private dental, free health assessments, share save scheme
• Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.