Gateline Assistant — Elevate Station Experience

Great Western Railway; Bath; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading transport company in the UK is seeking Gateline Assistants to provide exceptional service at ticket barriers, manage automatic gates, and ensure passenger satisfaction. This role involves various shifts, including weekends, and offers perks such as a health cash plan, discounted travel, and lifestyle benefits. Successful candidates will receive full training and must complete a medical assessment and background check. Join a committed team transforming rail travel.

Benefits

Health Cash Plan

Gym discounts

Costco membership

Free GWR Travel pass

Pension scheme

Qualifications

• Passionate about delivering excellent customer service.
• Ability to manage ticket barriers and check tickets.

Responsibilities

• Provide exceptional customer service at ticket barriers.
• Operate and manage automatic ticket gates.
• Check and issue tickets, helping customers without valid fares.
• Maintain a clean, safe, and organized gateline area.
• Sell tickets using a mobile machine when needed.

Skills

Excellent customer service

Strong communication skills

Basic math skills

Calm under pressure

Team player

Job description

A leading transport company in the UK is seeking Gateline Assistants to provide exceptional service at ticket barriers, manage automatic gates, and ensure passenger satisfaction. This role involves various shifts, including weekends, and offers perks such as a health cash plan, discounted travel, and lifestyle benefits. Successful candidates will receive full training and must complete a medical assessment and background check. Join a committed team transforming rail travel.