Head Of Operation jobs in Italy

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Compass Group

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4

08.05.2025

22.06.2025

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We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including:

• Contributory pension scheme
• Free Parking
• Free Meals On Duty
• Grow your career with our Career Pathways and MyLearning programmes
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive Wow Points every time you spend and use them on a wide range of brands
• Unwind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

What you'll be doing:

To organise and supervise the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the unit under their control providing a quality service. Responsible for overseeing the preparation, cooking and service of food to agreed standards and specifications. To ensure the efficient and economic use of all resources, including stock, team members, and company assets.

Who you are:

Key responsibilities within this role will include:

• Provide guidance and take a strategic approach to organising and managing the business through the team that report to you.
• Previous Contract Catering Experience
• Communicate, motivate and guide effectively your management team and catering staff on a daily basis. Set clear operational responsibilities for your management team and monitor their performance against their individual areas of responsibility.
• Take overall responsibility for both food and health and safety procedures in the college catering department.
• Communicate regularly with the client as required.
• Complete action plans following customer satisfaction surveys.
• Promote the unit and act as a Compass Group Advocate at all times.
• Proven experience of managing internal and external stakeholders.
• Ensure all client hospitality is delivered to the agreed standard and seek feedback on the food and service provided.
• Identify additional opportunities to enhance/develop the service and discuss with line manager.
• Bring innovation and flair.
• Operate within the budget, monitor trends, and take corrective actions if necessary.
• Ensure all customer requirements are met in line with expectations.

About Us:

As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and enjoy competitive pay, great perks, and unrivalled opportunities for learning and development at one of the UK's biggest businesses.

At Compass Group UK & Ireland, we promote diversity and inclusion, encouraging everyone to be themselves at work and to have equal opportunities for career progression. We value and respect everyone's talents, beliefs, backgrounds, and abilities, creating a culture where colleagues feel valued, can reach their full potential, and thrive.