Head Of Operation jobs in United Kingdom

Q Underwriting (part of PIB Group) is seeking a dynamic proven leader to drive the day-to-day management, development, and success of our Specialist Combined business.

You ll oversee operational and underwriting performance, delivering on financial, customer, product, and governance objectives.

What we are looking for:

Key Responsibilities:

• To lead and inspire managers and teams to deliver business results and a high-performance culture.
• Drive income generation through broker service, new business, and renewals.
• Work closely with the MGU to ensure underwriting performance meets carrier expectations and support new product development.
• Build strong relationships with internal and external partners.
• Translate strategic plans into actionable goals and priorities.
• Champion customer and broker interests, delivering excellent service and meeting Consumer Duty standards.
• Hold delegated responsibility for Customer Service, Product Governance, Training & Competence, and Wholesale Sales, ensuring regulatory compliance and good customer outcomes.

What You Will Get:

• The opportunity to join a dynamic and supportive team within a leading insurance group.
• Hybrid working offered from Leatherhead Office
• Professional development and career progression opportunities.
• Competitive salary and benefits package.
• The chance to work with a variety of insurance products and develop strong relationships with brokers and clients.

Why PIB Group?

PIB Group is one of the UK s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

We also value ambition and creative thinking. You don t have to tick every box to apply, if you bring fresh ideas and a drive to grow.

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

REF-(Apply online only)