UK Operations Lead: Scale, Systems & Execution

Bjak; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services platform is seeking an Operations Lead to oversee the UK operations. This hands-on leadership role involves defining strategies, managing day-to-day operations, and developing a high-performing team. The ideal candidate will have a strong background in operations within tech or fintech environments, and proven leadership skills to drive performance and efficiency. With a focus on team ownership and customer experience, this position offers competitive compensation and growth opportunities.

Benefits

Competitive compensation

Long-term growth opportunities

Flat, no-politics culture

Qualifications

• Strong background in operations in tech or fintech.
• Proven experience leading high-performing teams.
• Hands-on mindset with direct problem-solving ability.

Responsibilities

• Define operational strategies for business growth.
• Ensure smooth daily customer service and internal operations.
• Lead and develop a high-performing operations team.
• Implement process improvements to enhance efficiency.
• Champion customer experience and support functions.
• Oversee company administration and office management.

Skills

Operations management

Team leadership

Problem-solving

Organizational skills

Cross-functional collaboration

Job description

A leading financial services platform is seeking an Operations Lead to oversee the UK operations. This hands-on leadership role involves defining strategies, managing day-to-day operations, and developing a high-performing team. The ideal candidate will have a strong background in operations within tech or fintech environments, and proven leadership skills to drive performance and efficiency. With a focus on team ownership and customer experience, this position offers competitive compensation and growth opportunities.