Head Of Operation jobs in United Kingdom

Location: Norwich based - 50% hybrid working

Salary: circa £30,000

This is a great opportunity for someone who has a strong grasp of Accounts Receivable processes and is ready to lead change. You might be an experienced finance professional with a knack for process improvement, or someone who’s worked on transformation projects and wants to make a bigger impact. If you enjoy solving problems, influencing stakeholders, and working across teams, this could be your next step.

You’ll be our go-to expert for AR change initiatives, helping shape and deliver improvements to systems and processes. You’ll work closely with project managers and transformation teams to make sure changes land smoothly and meet Aviva’s standards. This role sits within Finance and connects with wider business programmes, so you’ll have real visibility and influence. You’ll be accountable for setting out AR requirements, supporting delivery, and driving continuous improvement.

• Strong knowledge of AR processes and financial controls
• Experience in process improvement and change delivery
• Technical understanding of Oracle systems and integrations
• Excellent communication and stakeholder management skills
• Ability to manage multiple projects and competing priorities

• Salary around £30,000 - depending on skills, experience, and qualifications
• Bonus opportunity – 8% of annual salary, depending on your performance and the business
• Generous pension scheme – we’ll contribute up to 14%
• 29 days of annual leave exclusive of public holidays - with the option of buying or selling 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send Balazs Palcsek a mail at balazs.palcsek@aviva.com