Control Centre Operations & Incident Manager

Oxalis Logistics UK; Huddersfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company in Huddersfield is seeking an Operations Service Manager to lead the HCC Operations Team. The role focuses on maintaining high service standards through effective operations management, staff training, and incident response. Candidates should possess strong leadership skills and experience in customer service, ensuring business continuity at all times. Flexibility in working hours is essential, with a standard work week of 37.5 hours. Competitive compensation and career development opportunities are offered.

Qualifications

• Strong leadership skills and experience in operations management.
• Expertise in incident management and customer service excellence.
• Ability to train and develop staff effectively.

Responsibilities

• Lead HCC Operations Team to achieve world class service standards.
• Oversee control operations, customer service, and administration functions.
• Ensure staff capability for safety incidents and business continuity.

Job description

A leading logistics company in Huddersfield is seeking an Operations Service Manager to lead the HCC Operations Team. The role focuses on maintaining high service standards through effective operations management, staff training, and incident response. Candidates should possess strong leadership skills and experience in customer service, ensuring business continuity at all times. Flexibility in working hours is essential, with a standard work week of 37.5 hours. Competitive compensation and career development opportunities are offered.