Contract Operations Manager – Safety, Delivery & Growth

BGIS; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A facilities management company is seeking a Cluster Manager to provide leadership and oversight for contract management, ensuring operational and financial commitments are met. Key responsibilities include managing health and safety across sites, leading teams, and maintaining high customer satisfaction levels. Candidates should have managerial experience in hard services and be skilled in risk management and team development. A degree or HND is ideal. Attractive remuneration and development opportunities available.

Qualifications

• Managerial experience in hard services essential.
• Continuous personal development and up-to-date technical knowledge required.
• Excellent verbal and written communication skills necessary.

Responsibilities

• Provide leadership and ensure service levels are maintained.
• Meet with clients regularly to ensure communication.
• Manage financial responsibilities including P&L and budgets.

Skills

Leadership

Team Management

Customer Satisfaction

Risk Management

Communication

Problem Solving

Education

Degree or HND level

Job description

A facilities management company is seeking a Cluster Manager to provide leadership and oversight for contract management, ensuring operational and financial commitments are met. Key responsibilities include managing health and safety across sites, leading teams, and maintaining high customer satisfaction levels. Candidates should have managerial experience in hard services and be skilled in risk management and team development. A degree or HND is ideal. Attractive remuneration and development opportunities available.