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SAP Support Analyst – 11243SR3
Proactive.IT Appointments Limited
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SAP Support Analyst – 11243SR3
Job summary
A charity organization in Surrey is seeking an experienced SAP Support Analyst to support, configure, and optimize SAP S/4HANA across various functions. With over 5 years of experience in SAP systems, you will manage user support, incident resolution, and compliance. This role offers the chance to contribute to meaningful projects within a flexible work environment, including occasional visits to the Surrey office.
Qualifications
- 5+ years of experience supporting and configuring SAP ECC or S/4HANA systems.
- Strong functional understanding of Finance (FI/CO) processes.
- Proven hands-on experience in configuration and troubleshooting.
Responsibilities
- Provide day-to-day functional and technical support for SAP S/4HANA users globally.
- Configure and maintain core SAP modules (Finance, Procurement, Projects, and Grants).
- Manage and resolve incidents and service requests in line with SLAs.
Skills
11243SR3
£50k – 53k per year
Remote (Surrey office visits 1–2 times per month)
Up to £53,000
A Surrey-based charity is seeking an experienced SAP S/4HANA Support Analyst to join their global IT team. You will play a key role in supporting, configuring, and optimising SAP S/4HANA across finance, procurement, grants, and project management, helping ensure smooth and efficient operations for users worldwide.
- Provide day-to-day functional and technical support for SAP S/4HANA users globally.
- Configure and maintain core SAP modules (Finance, Procurement, Projects, and Grants), adjusting system settings, workflows, and business rules.
- Manage and resolve incidents, service requests, and change tickets in line with agreed SLAs.
- Deliver system enhancements and continuous improvements through configuration and testing.
- Support integration points with other enterprise systems, ensuring smooth data flow and performance.
- Conduct testing, documentation, and training activities to support releases and upgrades.
- Ensure all SAP processes meet compliance, security, and governance standards.
- 5+ years of experience supporting and configuring SAP ECC or S/4HANA systems.
- Strong functional understanding of Finance (FI/CO) processes; experience with Procurement, Grants, or Project Systems is a plus.
- Proven hands‑on experience in configuration, troubleshooting, change management, and testing.
- Excellent analytical and communication skills with the ability to work across technical and non‑technical teams.
- A proactive and collaborative approach, with a desire to use technology to support meaningful causes.
This is a fantastic opportunity to apply your SAP configuration and support expertise in a mission‑driven organisation. You’ll work in a supportive, flexible environment where your skills will help deliver real‑world impact on a global scale.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.