SAP Support Analyst – 11243SR3

Proactive.IT Appointments Limited; Remote; GBP 50,000 - 53,000; Full time

Job summary

A charity organization in Surrey is seeking an experienced SAP Support Analyst to support, configure, and optimize SAP S/4HANA across various functions. With over 5 years of experience in SAP systems, you will manage user support, incident resolution, and compliance. This role offers the chance to contribute to meaningful projects within a flexible work environment, including occasional visits to the Surrey office.

Qualifications

• 5+ years of experience supporting and configuring SAP ECC or S/4HANA systems.
• Strong functional understanding of Finance (FI/CO) processes.
• Proven hands-on experience in configuration and troubleshooting.

Responsibilities

• Provide day-to-day functional and technical support for SAP S/4HANA users globally.
• Configure and maintain core SAP modules (Finance, Procurement, Projects, and Grants).
• Manage and resolve incidents and service requests in line with SLAs.

Skills

SAP ECC or S/4HANA systems

Finance processes (FI/CO)

Troubleshooting

Analytical skills

Communication skills

Job description

11243SR3
£50k – 53k per year

SAP Support Analyst – Charity Sector

Remote (Surrey office visits 1–2 times per month)
Up to £53,000

A Surrey-based charity is seeking an experienced SAP S/4HANA Support Analyst to join their global IT team. You will play a key role in supporting, configuring, and optimising SAP S/4HANA across finance, procurement, grants, and project management, helping ensure smooth and efficient operations for users worldwide.

What you’ll do

• Provide day-to-day functional and technical support for SAP S/4HANA users globally.
• Configure and maintain core SAP modules (Finance, Procurement, Projects, and Grants), adjusting system settings, workflows, and business rules.
• Manage and resolve incidents, service requests, and change tickets in line with agreed SLAs.
• Deliver system enhancements and continuous improvements through configuration and testing.
• Support integration points with other enterprise systems, ensuring smooth data flow and performance.
• Conduct testing, documentation, and training activities to support releases and upgrades.
• Ensure all SAP processes meet compliance, security, and governance standards.

What you’ll bring

• 5+ years of experience supporting and configuring SAP ECC or S/4HANA systems.
• Strong functional understanding of Finance (FI/CO) processes; experience with Procurement, Grants, or Project Systems is a plus.
• Proven hands‑on experience in configuration, troubleshooting, change management, and testing.
• Excellent analytical and communication skills with the ability to work across technical and non‑technical teams.
• A proactive and collaborative approach, with a desire to use technology to support meaningful causes.

Why join

This is a fantastic opportunity to apply your SAP configuration and support expertise in a mission‑driven organisation. You’ll work in a supportive, flexible environment where your skills will help deliver real‑world impact on a global scale.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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