Director of Customer Engagement & Experience (Education)

Hanover Fox International; Blandford Forum; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prestigious educational institution in Blandford Forum is seeking a Customer Engagement Director. This high-profile role involves driving a customer-first ethos and enhancing customer insight and engagement across educational and commercial operations. The ideal candidate will have significant experience in marketing and customer engagement, as well as strong leadership skills. A competitive salary and benefits are offered for this pivotal role.

Benefits

Highly competitive salary

Significant benefits

Qualifications

• Significant experience in marketing, customer engagement, and customer experience.
• Inspirational senior leader with experience in motivating and managing staff.
• Strong track record in organisational strategic development.

Responsibilities

• Drive a 'customer first' ethos across strategic development.
• Develop a deep understanding of customers.
• Coordinate marketing and communications to deliver a consistent customer journey.

Skills

Marketing

Customer engagement

Data analysis

Leadership

Project management

Education

Relevant degree or professional qualification in marketing

Job description

A prestigious educational institution in Blandford Forum is seeking a Customer Engagement Director. This high-profile role involves driving a customer-first ethos and enhancing customer insight and engagement across educational and commercial operations. The ideal candidate will have significant experience in marketing and customer engagement, as well as strong leadership skills. A competitive salary and benefits are offered for this pivotal role.