We are looking for someone to join our enthusiastic and dedicated team Older Persons Mental Health Liaison, someone who is willing to provide administrative support who's strengths include planning and organisational skills; excellent time management; and someone who is adaptive and able to respond to the challenges of change and development of an exciting service.
Working as part of a multi-disciplinary team you will need to be able to communicate well and work with professionals from a variety of professional backgrounds and a have a compassionate, holistic and person-centred approach.
The duties include carrying out administrative tasks such as processing new referrals, typing letters and reports, arranging appointments, email management, taking notes a weekly team meetings and ad hoc Professionals Meetings, maintaining databases, data entry, ordering stationery, goods and services, photocopying, scanning and other admin tasks as required. To provide a comprehensive range of administrative services to the team.
o 27 days holiday allowance plus bank holidays
o Excellent training and development opportunities
o NHS Discounts
o Employee Assistance Programme
You will receive regular management supervision
Please see job description
This will include handling telephone enquiries from patients and their families, carers and professionals in a pleasant and helpful manner ensuring to take accurate messages and communicating information clearly. Some of the telephone calls we take can be distressing but de-escalation support will be offered in such circumstances.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.