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Radar Systems Support Manager — Demos, Training & Field Ops
Job summary
A global technology company is seeking a hands-on Technical Support Manager to oversee customer support and training for radar systems. The role involves first-line support, conducting hardware demonstrations, and managing demo equipment. Candidates should have a strong technical background, experience in commercial settings, and the ability to adapt to challenges. This position requires flexibility with travel and offers a salary range of £45k - £55k depending on experience.
Qualifications
- Strong technical background in radar or aligned sensor/hardware systems.
- Experience working in a commercial environment.
- Flexibility and proactive approach to learning new technologies.
- Ability to adapt when hardware malfunctions.
- Good team player with guiding skills.
- Solid experience in running hardware demonstrations.
- Full UK driving licence and willingness to travel.
Responsibilities
- Providing first-line technical support and resolving customer issues quickly.
- Running hardware demonstrations and onsite training sessions.
- Managing demo equipment to ensure operational compliance.
- Owning the RMA process and maintaining accurate reporting.
- Collaborating with internal teams to improve support processes.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.