Remote Travel Concierge & Client Success Specialist

Kim Luxe Travel; Remote; GBP 20,000 - 30,000; Full time

Job summary

A premier travel agency in the United Kingdom is seeking a Travel Customer Service Representative. You'll be responsible for providing exceptional customer support throughout the travel planning process, assisting clients with inquiries, bookings, and trip details. Ideal candidates will have a background in customer service or the travel industry and a passion for helping others explore the world. This position offers remote work flexibility along with competitive commission and access to exclusive travel discounts.

Benefits

100% remote work flexibility

Competitive commission and incentive structure

Ongoing training and professional development

Access to exclusive travel discounts and perks

Supportive and collaborative team culture

Qualifications

• Previous experience in customer service, hospitality, or the travel industry preferred.
• Excellent communication and problem-solving skills.
• Strong attention to detail and organizational abilities.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Assist clients with booking flights, accommodations, and travel packages.
• Provide accurate information about destinations, travel requirements, and itineraries.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Organizational abilities

Multitasking

Online booking systems

Job description

A premier travel agency in the United Kingdom is seeking a Travel Customer Service Representative. You'll be responsible for providing exceptional customer support throughout the travel planning process, assisting clients with inquiries, bookings, and trip details. Ideal candidates will have a background in customer service or the travel industry and a passion for helping others explore the world. This position offers remote work flexibility along with competitive commission and access to exclusive travel discounts.