Partner Management Expert

SAP SE; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global software company is seeking a Partner Services Manager to manage key relationships with Global Strategic Services Partners. The ideal candidate will have over ten years of experience in partner-facing roles, strong leadership skills, and a profound understanding of SAP's ecosystem strategy. The role includes executing joint business plans, driving partner investment, and facilitating training to foster capabilities. This position promotes a culture of inclusion and personal development, ideal for those wanting to contribute to a collaborative team.

Benefits

Continuous learning opportunities

Great benefits

Focus on health and well-being

Qualifications

• Over ten years in partner-facing roles, preferably in enterprise software.
• Strong grasp of SAP’s ecosystem strategy and partner programs.
• Expertise with SAP’s solution portfolio and commercial models.

Responsibilities

• Manage key GSSP relationships and drive partner development.
• Execute joint business plans and influence partner investment.
• Engage stakeholders and foster partner capabilities through training.

Skills

Revenue and customer success

Stakeholder management

Leadership and business development

Executive communication

Analytical skills

Collaborative skills

Education

Bachelor’s degree or equivalent

Job description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SAP’s growth strategy is firmly rooted in co-innovation and close collaboration with Global Strategic Services Partners (GSSPs). As a Partner Services Manager, you will be responsible for the comprehensive, end-to-end management of key GSSP relationships—serving as an ambassador for both SAP to the Partner and the Partner to SAP. Proactively driving partner development, you will leverage a disciplined business planning approach to expand partner engagement in alignment with SAP’s strategic priorities and the Customer Value Journey.

This field-based, revenue-focused position requires you to orchestrate SAP resources to maximize the partner’s SAP business potential, stimulate demand generation, elevate partner capabilities, and champion joint innovation. Through your leadership, you will enable mutual growth and lasting value for both SAP and its strategic partners.

What you’ll do – Partners’ Ecosystem Management (Strategic)

• Act as the primary orchestrator and thought leader for all aspects of the GSSP relationship, engaging stakeholders across the customer value journey.
• Develop and execute joint business plans, influence partner investment, and lead performance alignment with SAP and Partner teams.
• Oversee account planning, board-level engagement, and foster strong executive relationships between SAP and partner leadership.
• Guide partners to embrace SAP’s Go-to-Market strategy, drive demand generation, and implement pipeline development initiatives to achieve growth targets.
• Facilitate joint marketing, demand generation, and opportunity qualification to deliver outcomes in new business, revenue, and customer references.
• Track key partner KPIs, identify opportunities for co-innovation, and co-develop joint go-to-market initiatives.
• Enhance partner capabilities through effective training, solution positioning, and leveraging SAP resources.
• Drive the expansion and adoption of SAP’s suite, increase cloud usage, support clean core adherence, and foster innovation in AI and consultant certification.

What you’ll bring

• Track record in driving partner value creation, revenue, and customer success.
• Expertise in governance, stakeholder management, and orchestrating relationships across complex ecosystems.
• Over ten years in partner-facing roles (such as enterprise software, sales enablement, consulting), with preference for SAP partnership experience and a bachelor’s degree or equivalent.
• Strong leadership skills in business development, demand generation, and sales enablement.
• Excellent executive communication, presentation, and analytical skills.
• High energy, innovative, collaborative, and able to drive best practices with both autonomy and teamwork.
• In-depth local market and industry knowledge.

Soft Skills

• Executive presence and advanced relationship-building abilities.
• Strategic thinker with creativity, strong project management, and commercial skills (especially in subscription/cloud models).
• Resilient and results-driven, skilled at navigating complexity and building trust during challenges.

SAP Specific Knowledge

• Strong grasp of SAP’s ecosystem strategy, partner programs, commercial and cloud models.
• Expertise with SAP’s solution portfolio, Customer Value Journey, and cross-functional resources.
• Ability to build networks and navigate SAP’s processes, tools, and systems to support partner and customer success.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 438943 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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