Sales and Customer Success Manager – Commercial Finance – Fintech South of England

Business Money Promotions Ltd; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading Commercial Finance Fintech in the UK is seeking an experienced Sales and Customer Success Manager. This role focuses on driving consultative sales processes and providing excellent customer service within the financial services sector. It offers a market-leading salary, uncapped bonuses, and additional benefits, while mainly being home-based with occasional travel to London.

Benefits

Market-leading basic salary

Uncapped bonus

Excellent range of additional benefits

Qualifications

• 2-5 years of experience within business development.
• Prior experience in Financial Services preferred, in particular in Invoice Finance / Trade Finance or Business to Business Lending.

Responsibilities

• Proactively undertake telephony-based outreach to customers offering various working capital products.
• Be the main onboarding point of contact for customers and sales channel partners.
• Provide excellent customer service and resolve any customer issues or queries.

Skills

Strong sales skills

Experience in business development

Attention to detail

CRM Systems proficiency

Intermediate-level Google suite skills

Intermediate-level Microsoft Office skills

Job description

Sales and Customer Success Manager – Commercial Finance – Fintech South of England

Our client, a successful Commercial Finance Fintech in the UK, is looking to recruit an experienced Sales & Customer Success Manager during an exciting period of growth.

Key Responsibilities:

• Proactively undertake telephony-based outreach to customers offering a variety of working capital products & solutions.
• Tailoring sales strategy to different products and customers to achieve optimum results.
• Be the main onboarding point of contact for customers and sales channel partners.
• Ensure the end-to-end process is clear to the customer and that all information is relayed in a timely manner.
• Provide excellent customer service and resolve any customer issues or queries by liaising with various internal teams.

Key Skills & Requirements:

• Strong sales skills, with the focus and drive to overcome obstacles and relentlessly drive consultative sales processes for all products.
• 2-5 years of experience within business development.
• Ability to prioritize workload and excellent attention to detail.
• Comfortable with Customer Relationship Management systems (CRM Systems).
• Prior experience in Financial Services preferred, in particular in Invoice Finance / Trade Finance or Business to Business Lending.
• Intermediate-level skills in the use of Google suite or Microsoft Office suite applications.

The role is predominantly home-based with occasional travel to the London office as and when required (approximately 2/3 times a month).

The successful candidate will be rewarded with a market-leading basic salary, uncapped bonus, and an excellent range of additional benefits.

We are an equal opportunities employer and welcome applications from all qualified candidates.