Customer Service Representative jobs in United Kingdom
Customer Experience Specialist - Hybrid, Growth & Impact
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Customer Experience Specialist - Hybrid, Growth & Impact
Job summary
A leading mobility solutions provider is seeking a passionate Customer Experience Specialist to join their team in Harry Stoke. The role involves handling customer inquiries with empathy and building rapport. You will enjoy a hybrid working model, excellent salary of £33,214, and a variety of benefits including professional development, a pension scheme, and health insurance. This position requires effective communication skills and a commitment to exceptional customer service.
Benefits
Qualifications
- Experience in any customer service role.
- Strong listening skills and ability to establish rapport.
- Ability to handle sensitive calls with empathy.
Responsibilities
- Assist customers with inquiries to resolution.
- Build trust and share knowledge with customers.
- Manage calls efficiently in a fast-paced environment.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.