Customer Service Representative jobs in United Kingdom

Job summary

A broadband company in the UK is seeking a Credit Controller to minimize customer debt and manage communications. Key responsibilities include following up on overdue accounts, processing payments, and liaising with customers to resolve issues. The ideal candidate will have credit control experience, strong communication skills, and be proficient in Excel. This role offers generous benefits, including a flexible working environment and health initiatives.

Benefits

Qualifications

• Previous experience in a credit control or accounts receivable role.
• Ability to manage a high volume of accounts with precision and accuracy.
• Excellent time management and communication skills.

Responsibilities

• Proactively follow up on overdue accounts via telephone and email.
• Process card payments and maintain accurate records.
• Liaise with stakeholders to resolve customer queries.