French Speaking Customer Service Advisor

Search Consultancy LTD; City of Edinburgh; On-site; GBP 26,000; Full time

Job summary

A recruitment consultancy is seeking a French Speaking Customer Service Advisor to manage customer accounts, provide quotes, and resolve issues efficiently. This full-time, permanent role based in Edinburgh offers a salary of £25,800 per year. The ideal candidate should be fluent in French, detail-oriented, and a problem solver who thrives in fast-paced environments. Join a global leader to become the friendly voice that enhances customer interactions.

Qualifications

• Fluent in French, capable of managing customer accounts effectively.
• Detail-oriented and reliable with excellent communication skills.
• Quick thinker who thrives in a fast-paced environment.

Responsibilities

• Manage customer accounts and ensure smooth operations.
• Handle high-volume calls while maintaining a friendly demeanor.
• Provide quotes, arrange bookings, and process payments.

Skills

Fluent in French

Customer Communication

Problem Solving

Adaptability

Attention to Detail

Team Collaboration

Job description

Job Title: French Speaking Customer Service Advisor
Location: Edinburgh
Salary: £25,800 per year
Employment Type: Full Time, Permanent
Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love.
We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless.

What You’ll Do

• Be the Hero: Manage customer accounts and keep everything on track.
• Stay Cool: Handle high-volume calls without breaking a sweat.
• Build Bridges: Connect with carriers and customers like a pro.
• Deliver the Wow: Go above and beyond to make customers happy.
• Solve Puzzles: Tackle challenges head-on and find smart solutions.
• Make It Happen: Provide quotes, arrange bookings, and process payments accurately.
• Juggle Like a Champ: Multitask with ease using top-notch tools.
• Show Your Style: Represent the brand with confidence and professionalism.

What We’re Looking For

• Great Communicator: Clear, confident, and friendly in every interaction.
• Adaptable: You roll with the punches and thrive on change.
• Detail‑Oriented: Accuracy is your superpower.
• Reliable: The team can count on you every time.
• Problem Solver: Quick thinker who loves a challenge.
• Team Player: Collaboration is your thing.
• Culturally Aware: Inclusive and respectful in all interactions.
• Decisive: You make smart choices and keep things moving.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.