Customer Service Associate — Flexible Shifts & Growth

East of England Cooperative; Witham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional retail organization seeks a Customer Service Assistant in Witham. In this role, you will support high standards of customer service and engage with the community. The ideal candidate is friendly, reliable, and a strong communicator with basic literacy and numeracy skills. Enjoy competitive pay, discounts, and opportunities for professional growth plus flexibility to balance various commitments.

Benefits

Competitive rates of pay

20% discount in food stores

22 days holiday plus bank holidays

5% employer pension contribution

Death in service benefit

Enhanced family leave

Award-winning training and apprenticeship

Discounts across retailers

Financial wellbeing support

Cycle To Work scheme

Employee Recognition Scheme

Free remote GP service

Employee Assistance Programme

Responsibilities

• Support store to deliver high standards of customer service.
• Engage with the local community and support ongoing growth.
• Work as part of a diverse team to attract and delight customers.

Skills

Friendly and approachable

Reliable team player

Effective communication skills

Positive attitude

Engaged and self-motivated

Willing to learn and adapt

Basic numeracy, literacy, and IT skills

Job description

A regional retail organization seeks a Customer Service Assistant in Witham. In this role, you will support high standards of customer service and engage with the community. The ideal candidate is friendly, reliable, and a strong communicator with basic literacy and numeracy skills. Enjoy competitive pay, discounts, and opportunities for professional growth plus flexibility to balance various commitments.