Customer Service Assistant - Costa

Compass Group; Cambridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering company in the United Kingdom is seeking a passionate Customer Services Assistant for a part-time role in Cambridge. You'll prepare high-quality food and deliver exceptional customer service while working as part of a friendly team. Ideal candidates will have a can-do attitude, excellent teamwork skills, and a dedication to customer satisfaction. Competitive pay and great opportunities for learning and development are offered, making it an exciting opportunity in the fast-paced catering industry.

Benefits

Competitive pay

Learning and development opportunities

Qualifications

• Experience in a catering-related role preferred but not essential.
• Desire to succeed in the role.
• Safety-first mindset.

Responsibilities

• Prepare delicious, high-quality food.
• Create attractive food and counter displays.
• Represent brand positively.
• Handle cash and operate cash register.
• Comply with Food Handling & Hygiene standards.
• Follow Health & Safety regulations.

Skills

Enthusiastic can-do attitude

Strong customer service skills

Team player

Ability to thrive under pressure

Outstanding timekeeping

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 15 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Costa? Here’s what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high‑quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Costa and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can‑do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety‑first mindset
• Have experience within a similar catering‑related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0812/79246001/52521575/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!