Customer Service Assistant - Orleans Place, Dundee

CJ Lang & Sons Ltd; Dundee; On-site; GBP 16,000 - 22,000; Part time

Job summary

A family-owned retail business in Scotland is looking for a Customer Service Assistant to ensure excellent customer service and maintain store standards. Flexibility is key as shifts may include mornings, evenings, and weekends. Candidates should possess strong communication skills and a customer-focused attitude. Previous retail experience is advantageous but not essential. In return, the company offers flexible hours, a staff discount, and career development opportunities.

Benefits

10% staff discount

Career opportunities

Qualifications

• Retail experience within the grocery sector is a plus but not essential.
• Willingness to work flexible hours, including weekends and evenings.

Responsibilities

• Provide friendly and efficient customer service.
• Unpack deliveries and restock shelves.
• Serve in the 'Food to Go' counter.
• Maintain store hygiene and compliance.

Skills

Great communication skills

Customer focus

Job description

Customer Service Assistant - 16 hours

SPAR Orleans Place, Dundee

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance