Credit Controller | Drive Collections & Customer Care

Gigaclear; Shippon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A broadband company in the UK is seeking a Credit Controller to minimize customer debt and manage communications. Key responsibilities include following up on overdue accounts, processing payments, and liaising with customers to resolve issues. The ideal candidate will have credit control experience, strong communication skills, and be proficient in Excel. This role offers generous benefits, including a flexible working environment and health initiatives.

Benefits

Generous employer pension

Income protection & life assurance

25 days holiday plus bank holidays

Health cash plan and 24/7 remote GP access

Online training access

Flexible working environment

Wellbeing initiatives

Company funded social events

Qualifications

• Previous experience in a credit control or accounts receivable role.
• Ability to manage a high volume of accounts with precision and accuracy.
• Excellent time management and communication skills.

Responsibilities

• Proactively follow up on overdue accounts via telephone and email.
• Process card payments and maintain accurate records.
• Liaise with stakeholders to resolve customer queries.

Skills

Credit control experience

Strong communication skills

Proficient in Excel

Analytical skills

Time management

Customer-focused attitude

Job description

A broadband company in the UK is seeking a Credit Controller to minimize customer debt and manage communications. Key responsibilities include following up on overdue accounts, processing payments, and liaising with customers to resolve issues. The ideal candidate will have credit control experience, strong communication skills, and be proficient in Excel. This role offers generous benefits, including a flexible working environment and health initiatives.