Customer Service jobs in United States

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Company Bio

We are seeking a Warehouse Apprentice to join our dynamic team as we grow our business and serve customers in Hull and beyond. As distributors of premium brand filters and related products for commercial machines and vehicles, we offer an exciting opportunity for someone eager to learn and contribute.
We're seeking individuals with a passion for hard work and a desire to be part of our promising future.
As a Warehouse Apprentice, you'll be involved in various tasks including inventory management, receiving and delivering filters, and collaborating with our warehouse and customer service teams. Located at Melton Enterprise Park, our modern facilities provide an excellent environment to kickstart your career in the commercial sector.

Description

• Accurately pick and pack customer orders to meet daily dispatch deadlines.
•Place incoming goods in correct warehouse locations, maintaining an organised and efficient layout.
• Carry out regular stock checks and assist in inventory control to ensure accuracy across the warehouse.
• Goods-In, Dispatch & Local Deliveries
• Support the receiving of deliveries, ensuring goods are checked, recorded, and stored correctly.
• Prepare and dispatch orders, ensuring parcels are securely packed and labelled to meet courier and customer requirements.
• Learn to operate Lift Trucks for the safe movement, unloading, and loading of goods within the warehouse environment (full training provided).
• Coordinate and carry out local deliveries using our company van, ensuring timely and professional service to nearby customers.
• Gain hands-on experience with our current processes and upcoming warehouse management and barcode scanning system.
• Help maintain up-to-date digital records of inventory, order progress, and goods movements.
• Learn how to select the most suitable courier services based on cost, service level, and destination.
• Support the management of shipping schedules to help ensure customer delivery deadlines are met consistently.
• Liaise with our Customer Service team to stay updated on order priorities and customer expectations.
• Communicate effectively with management and colleagues, contributing to a smooth and productive workflow.

Requirements

• Full Driving License preferred or at least provisional and taking lessons.
• Initiative
• Ability to read and duplicate numbers and letters at ease
• Work hard under pressure with speed.
• Genuine interest and motivation in this area.

Educational Requirements

• GCSE Maths or English Grade 4 or above

Additional Info

• On-the-job training with plenty of support
• Forklift training (fully funded)
• Opportunity to progress – if merited, the role could grow into a Warehouse Supervisor position as the team expands
• Company Healthcare Scheme
• 28 days holiday (full-time basis), plus 1 extra day for every year of service beyond 2 years
• On-site parking
• We’re informal, fun, and supportive – a place where every team member’s input makes a big difference.
• Regular social nights out (every 3–4 months)
• Bonus outings and rewards when we hit or exceed targets