Customer Team Member

Blakemore Trade Partners; Llangefni; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent retail company is looking for a Customer Team Member at SPAR Llangefni. The role involves providing friendly customer service, processing purchases, and managing stock. Ideal candidates will have experience in retail or similar roles and a keen attention to detail. The position offers competitive pay, a supportive environment for skill development, and additional benefits such as a generous staff discount and a company pension scheme. This is a great opportunity to join a dynamic team in a busy convenience store.

Benefits

Staff discount

Company pension scheme

Generous holiday entitlement

Health cash plan

Qualifications

• Previous experience in a similar role preferred.
• Ability to assist with legislative responsibilities in retail.
• Keen and enthusiastic approach to work.

Responsibilities

• Greeting customers and providing friendly service.
• Processing purchases and upselling products.
• Maintaining cleanliness and organization of sales floor.

Skills

Attention to detail

Customer service skills

Teamwork

Cash handling experience

Job description

Role overview

Exciting opportunity for a SPAR Customer Team Member at SPAR Llangefni. As a Customer Team Member you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to continuous improvement, ensuring great customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

Key Tasks/Responsibilities

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products to customers and highlighting multi‑buy offers to ensure maximum sales at our Llangefni SPAR store.

Store Operations

• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies and procedures and processes.

Key Skills/Knowledge

• Previous experience in a similar role and/or industry is preferred.
• Reliably follows instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a ‘Challenge 25’ policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

What’s in it for you?

• Excellent benefits package including holiday, maternity and paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a highly supportive and multi‑diverse culture.
• Outstanding Training & Development.
• Gain hands‑on experience in a high volume, fast paced convenience store.
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
• Proactive promotion of internal candidates.
• Paid Breaks.
• Free Tea & Coffee.
• Early access to your pay through ‘EarlyPay’.
• 24/7 access to your payslips and Rotas via HR/Payroll portal.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Company Pension Scheme.
• NEST pension scheme.
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
• Extra Holidays – Purchase Scheme.
• Cycle to work – Bicycle purchase scheme.
• Long Service Awards.

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.

Please download the job description for more information.

Inclusive environment

As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Department: Retail SPAR jobs (inc Greggs/Subway) Customer Team Member

Contract type: Permanent

Hours: 12 hrs p/w

Salary: Up to £12.25 p/hr (depending on age)

Benefits

Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities.

Closing date for applications: 23rd January 2026