Customer Service Assistant jobs in Gran Bretaña

Do you have a passion for sales and a strong scientific background? Do you enjoy using your scientific background to support Pharmaceutical, Biopharmaceutical and other laboratory scientists in solving their analytical challenges?

We're looking for a high‑performing Account Manager to join our team in Ireland, who will be responsible for growing, maintaining and managing the allocated territory, meeting and exceeding sales and unit goals. You will provide sales and technical support to customers on a regular and ongoing basis.

• Develop and execute strategic territory plans to drive growth and customer loyalty
• Build strong, consultative relationships with key stakeholders through regular customer visits and on‑site engagement
• Identify opportunities and deliver tailored solutions that create lasting customer value
• Collaborate cross‑functionally to ensure seamless support and customer satisfaction
• Share market insights, customer feedback, and strategic ideas with the Sales Manager and Inside Sales team to shape business direction

• A passion for sales and customer engagement, with a proactive and strategic mindset
• A degree in Biochemistry, Chemistry, or a related Life Science field
• Strong knowledge of Chromatography and/or analytical workflows, with the ability to translate technical insights into customer value
• Proven success in consultative sales, including negotiation, relationship‑building, and identifying growth opportunities
• Comfort and enthusiasm for regular customer visits (~70 %) to strengthen relationships and drive strategic insights (a valid driving licence required)

• Hands‑on experience in a laboratory setting, especially using HPLC

Location: Ireland
Employment: Contract
Remote: Yes

Salary: £35,089 per year (estimated)

Phenomenex, a Danaher company, is a global technology leader developing cutting‑edge analytical chemistry solutions that solve complex separation and purification challenges. As part of Danaher’s 15+ operating companies, our work enhances and saves lives, ensuring the quality of essentials like food, water, shampoo, and even cold medication.

We offer a comprehensive and competitive benefits package that supports life beyond the job—from healthcare to paid time off. This role is eligible for a remote work arrangement, giving you the flexibility to work from home while staying connected to a dynamic, global team.

If you’re proactive, organised and driven to succeed, we’d love to hear from you. Apply today and bring more to life with Phenomenex.