Retail Sales Assistant

Machine Mart; Hawton; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading retailer of power tools in the UK is seeking a customer service representative to join their team in Hawton. The ideal candidate will have experience selling technical products and providing quality customer service. Responsibilities include explaining product details to customers and achieving sales targets. Benefits include staff discounts, healthcare plans, and opportunities for role-specific training.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Paid Breaks

Free Tea & Coffee

Qualifications

• Commitment to delivering great customer experience.
• Ability to explain technical equipment understandably.
• Experience dealing directly with customers.

Responsibilities

• Join a team of 4-6 members focused on customer experience.
• Work up to 45 hours per week.
• Achieve challenging sales targets.

Skills

Previous experience in selling technical products

Experience in retail customer service

Strong accuracy and numeracy skills

Basic computer literacy

Self-motivated with a can-do attitude

Job description

Overview

Join a small team of between 4 – 6 members and be committed to delivering a great customer experience. You’ll be working up to 45 hours per week and explaining technical equipment in an understandable manner. You’ll be committed to offering honest advice and building a rapport with customers, ensuring you exceed their expectations and reassuring them when they’re bewildered by choice. You’ll work hard as part of the team to achieve challenging sales targets.

Responsibilities

• You’ll be joining a small team of between 4 – 6 members
• You’ll be committed to delivering a great customer experience
• You’ll be working up to 45 hours per week
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they\'re bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need – skills and experience

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

Benefits

• Staff Discounts
• Any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk