Part-time Retail Sales Assistant

Machine Mart; Gateshead; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading UK retail company in Gateshead is seeking a Sales Associate to join their team. You’ll provide exceptional customer service, explain technical products, and exceed sales targets. Ideal candidates should have experience in retail customer service and technical selling. The role offers staff discounts, healthcare cash plans, and training opportunities.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Employee Assistance Programme

Role specific training and development

Paid Breaks

Free Tea & Coffee

Qualifications

• Previous experience in selling technical products.
• Experience in a retail customer service orientated environment.
• Practical knowledge of the product range.
• Strong accuracy and numeracy skills.
• Basic computer literacy.
• Self-motivated with a can-do attitude.

Responsibilities

• Deliver a great customer experience as part of a small team.
• Work up to 32.5 hours per week, with option for time off in lieu.
• Explain technical equipment to customers in an understandable manner.
• Build rapport with customers and ensure they exceed expectations.
• Achieve challenging sales targets.

Skills

Selling technical products

Customer service experience

Communication skills

Numeracy skills

Computer literacy

Self-motivated

Job description

Overview

You’ll be joining a small team of between 4 – 6 members of staff. You’ll be committed to delivering a great customer experience. You'll be working up to 32.5 hours per week. Any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu. You’ll be explaining technical equipment in an understandable manner. You’ll be committed to offering honest advice and building a rapport with customers. You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice. You’ll be working hard as part of the team in achieving challenging sales targets.

Responsibilities

• You’ll be joining a small team of between 4 – 6 members of staff
• You’ll be committed to delivering a great customer experience
• You'll be working up to 32.5 hours per week
• Any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

Qualifications

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

Benefits

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Employee Assistance Programme
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 64 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website: www.machinemart.co.uk