Customer Service Assistant jobs in United States

Role: Junior Activity Assistant and Party Host

Location: Downs Leisure Centre, Seaford

Hours: 0-15 hours per week (Casual)

Mondays: 09:15-15:15

Fridays: 15:00-18:15

Weekends: 08:45-16:30

Mondays 09:15-15:15, Fridays 15:30-18:30 and Weekends)

Salary: Up to £12.21 per hour (+ holiday pay)

Closing Date: 15^th May 2025

Job Description

Hours required include:Mondays 09:15 – 15:15, Fridays 15:30-18:30 and Weekends

The Wave Team has considerable experience in the management of all aspects of community leisure, such as managing leisure centres (wet and dry), operating dual use sites (for example, schools and colleges), running sport and physical activity programmes (both indoor and outdoor).

We are looking for a vibrant and outgoing individual to supervise the public sessions and be the main point of contact for private hirers birthday parties.

You will ensure that all users do so in a safe manner and adhere to the rules and guidelines.

As Party Host you will greet the birthday boy/girl and associated parents/guardian and direct them to the Multi Activity Centre and area for food.

You will be the point of contact at all times and will respond to all enquiries regarding the party to ensure a fun and professional service is delivered.

Summary of Main Duties:

1. Ensure all Multi Activity Centre customers are having the best experience.
2. Ensure all customers are jumping safely and courteously at all times
3. To ensure all participant are adhering to the safety rules
4. To assist with all customer enquiries, making yourself approachable and presentable.
5. Hosting parties by meeting and greeting and directing to activities
6. The Party Host will engage with all participants and deliver structured party games & activities at the customer’s request.
7. Ensure the highest standards of cleanliness are achieved
8. Welcoming customers – creating a fun and relaxed environment
9. Keeping all areas safe and clean

Other Duties

1. To carry out other duties as required.
2. To adhere to Wave Active Limited’s policies and procedures

Personal Specification

• A passion for customer service and safety
• The ability to work as part of a team
• Confidence to speak to all ages of the public
• Punctuality
• Honesty
• Reliability