Customer Service Adviser jobs in United Kingdom

Field Service Engineer (CNC)

Location: Scotland-based (ideally Central Belt); cover Scotland and North of England, with occasional travel further afield

Salary: £35,000-£40,000 DOE OTE: £50,000+ achievable (per hiring manager)

Vehicle: Company van provided; fuel covered

Tech: CNC lathes and machining centres; controls: FANUC, Siemens, Heidenhain, Mitsubishi

Tools: Company laptop and mobile (calls/texts covered)

Overtime & Pay: Door-to-door paid. Weekdays & Saturdays x1.5. Sundays x2. Travel time OT paid at hourly rate

Holidays: 32 days (incl. bank holidays)

Pension: Company scheme (after 3 months)

Start: Immediate start preferred; minimal handover/training

Role overview

Step into a field service role supporting CNC machines across Scotland and the North of England. You\'ll hit the ground running on breakdowns, installs, commissioning and annual service work, with a blend of electrical and mechanical duties.

• Diagnose, repair and service CNC lathes and machining centres on customer sites
• Install, decommission and recommission machinery; full re-alignments
• Mechanical work: ball screw installations, spindle replacements, general repairs, PPM
• Electrical work: interpret wiring diagrams, safety circuits, VFD/automation basics
• PLC-level troubleshooting and fault-finding using diagnostics (FANUC, Siemens, etc.)
• Perform Renishaw ballbar testing and document results
• Read drawings/schematics; order OEM or third-party parts as required
• Complete accurate service reports, parts usage and customer sign-off
• Travel across Scotland/North England; occasional UK/international trips

• Time-served apprenticeship (mechanical or electrical) or equivalent experience
• Proven CNC field service background (both mechanical and electrical)