Customer Service Adviser jobs in United Kingdom

Job summary

A leading recruitment agency is seeking a Customer Service Advisor to join their team in Gloucester, supporting customers with financial services products. The role offers a salary up to £30,000 annually and includes various benefits such as private medical insurance and a company pension plan. Successful candidates will excel in communication and teamwork, possess strong attention to detail, and have prior experience in customer service or sales. Enjoy a vibrant work culture while aiming for high performance.

Benefits

Qualifications

• Excellent communication skills, both written and spoken.
• Desire to provide exceptional customer service.
• Ability to work calmly under pressure.

Responsibilities

• Resolve customer queries to maximize satisfaction.
• Utilize retention tools to improve customer relations.
• Maintain an accurate CRM database with client information.
• Identify and sell products to existing clients.
• Achieve sales targets and performance metrics.
• Coordinate sales efforts with team members.