Customer Service Advisor

Express Recruitment; Selston CP; On-site; GBP 27,000; Full time

Job summary

A reputable recruitment agency is hiring for a full-time Customer Service professional based in Selston, Nottinghamshire. The ideal candidate will have experience in customer service, be organised, reliable, and capable of building rapport quickly with customers. The role involves handling calls and emails, processing orders, and maintaining records. The salary on offer is £26,500, ideal for someone who enjoys helping people and working in a collaborative team environment.

Qualifications

• Experience in a similar customer-facing role.
• Friendly and approachable demeanor.
• Ability to prioritise and manage tasks effectively.

Responsibilities

• Professionally handle inbound calls and emails.
• Process orders and customer queries efficiently.
• Maintain accurate records and complete general administrative tasks.

Skills

Customer service experience

Confident communication by phone

Ability to build rapport quickly

Organised and reliable

Patient and solution-focused

Motivated and proactive

Job description

We’re hiring on behalf of our client for a friendly and confident Customer Service professional, based in North Nottinghamshire.

Our client is looking for someone organised, reliable and solution-focused, who can build rapport with customers quickly and stay motivated by targets. If you’re proactive, adaptable and enjoy working in a positive, collaborative team environment, please apply.

This role offers a salary of £26,500 and is perfect for someone with previous customer service experience who enjoys helping people and delivering support.

• Professionally handle inbound calls, emails and customer queries
• Process orders, returns and account updates efficiently
• Provide clear product information and support
• Maintain accurate records and general administrative tasks
• Collaborate with teams and support colleagues to ensure smooth operations

Skills & Experience

• Experience in a similar customer facing role
• Confident and comfortable communicating by phone
• Friendly, approachable and quick to build rapport
• Reliable, organised and able to prioritise tasks
• Patient, helpful and solution-focused with customers
• Motivated, proactive and quick to learn

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Full time

Location: Selston, Nottinghamshire

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.