Hybrid Customer Service Advisor - Manufacturing

Michael Page; Sheffield; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

A reputable organisation in manufacturing is seeking a Customer Service Advisor in Sheffield. This permanent position offers a competitive salary between £25,000 and £27,000 along with hybrid working options. The role requires strong communication and problem-solving skills to provide excellent customer support while managing enquiries and complaints efficiently. Opportunities for professional growth in a supportive company culture are also highlighted.

Benefits

Competitive salary

Opportunities for professional growth

Supportive company culture

Qualifications

• Previous experience in a customer service or administrative role.
• Proven experience within manufacturing or a strong knowledge.
• Proficiency in using computer systems and software.

Responsibilities

• Provide a first class customer experience, ensuring all enquiries are owned through to completion.
• Resolve customer enquiries and complaints while providing excellent level of personable service.
• Ensure customer's orders and enquiries are processed efficiently.

Skills

Strong communication skills

Problem-solving skills

Customer-focused mindset

Organised approach

Job description

A reputable organisation in manufacturing is seeking a Customer Service Advisor in Sheffield. This permanent position offers a competitive salary between £25,000 and £27,000 along with hybrid working options. The role requires strong communication and problem-solving skills to provide excellent customer support while managing enquiries and complaints efficiently. Opportunities for professional growth in a supportive company culture are also highlighted.